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PlayStation now offering customer service via Twitter

Posted in PS3 by Conner Flynn on March 9th, 2011

Do you have a burning question about a PlayStation product? Well if you have a Twitter account then you are in luck and can find some answers. Just @AskPlayStation. It’s that simple. Although I wouldn’t bother them with questions about how to jailbreak your PS3.

Yep. @AskPlayStation is the official account for all of your PS concerns, questions and comments. They will give you assistance via tweets Monday through Friday from 9:30AM – 5:00PM PST and will even answer in real-time between the hours of 2 and 5 PST. Mighty nice of them.

1991 Nintendo customer service training video

Posted in Nintendo by Conner Flynn on February 4th, 2009

Now here’s an entertaining 8 minute video that will have you thanking god you didn’t work for the big N in 1991. I can’t imagine being made to actually watch this stuff because it was my job. It’s a customer service training video that shows employees how to handle all kinds of customers who want to return merchandise and also happen to be stereotypes.

You’ll see a bald dude try to get his money back for an NES that’s encrusted all over with some sort of mega-funk that makes it stick to the employee’s hands, a nerd that can’t work a gameboy and some nice lady who learns how to plug the controller into port 1 and likes to bake pies as thank you currency.